LostGolfBalls.com BLOG

Information and tips on everything golf ball related from the largest recycler of used golf balls in the world

All Posts

Unruly behavior dampens great finish in the Waste Management Phoenix Open

 

 

Has the Waste Management Phoenix Open reached the point in which it has gone from a fun tournament to a dangerous one and alcohol should not be served.

I don’t believe so, though Zach Johnson (Titleist) and Billy Horschel (Titleist) certainly made their feelings known about unruly fan behavior at the recent event.

In the case of Johnson, he was the target of some derisive unruly comments from at least one person or maybe more before he finally snapped. It related to some of his controversial picks as the captain of last year’s American team in the Ryder Cup. The U.S. lost badly and Johnson was vilified for it, but what happened clearly indicated he had enough.

He was seen on video in a heated discussion with tournament volunteers. A member of the police entered the scene just in case it escalated.

He was later quoted as saying, “This tournament has been inappropriate or crossed the line since I’ve been on (the PGA) Tour. I don’t know what the line is, but you have people falling out of the rafters, you have fights in the stands. It’s to the point where now, how do you reel it in?”

Look, this tournament is an anomaly with its raucous fan behaviour, famously or infamously depending on your point of view, at the par-3 16th hole. Thousands of people congregate in the grandstands hoping to see a hole-in-one.

When there were separate examples of it two years ago by Sam Ryder (Titleist) and Carlos Ortiz (Titleist), fans hurled beer bottles like projectiles. Fortunately, no one was hurt.

But seeing the potential danger of that, beer bottles were banned and replaced by recycled plastic cups. Some patrons responded by joining paper cups together and forming snake lines. That continued this year, though a shot that almost ended up as an ace by one player resulted in a flurry of cups flying from the stands.

Weather literally put a damper on this years’ tournament, which had to be stopped, started and delayed because of rain, darkness and frost. I can only imagine how frustrating it must have been both for players and patrons. Some players began a round a mere 20 minutes after completing a round.

As for the patrons, particularly those watching from the stadium, that resulted in uncomfortable conditions. Add

in the consumption of beer, well, that’s a bad combination. Seeing people sprinted madly from the gate to claim a seat in the stadium resembled the annual running of the bulls in Pamplona. The madness was filmed and shown on NBC and the Golf Channel’s TV broadcast. It was both funny and scary. Again, it’s a good thing no one was seriously injured. But because of the delays and trying to fit in two rounds in one day, some people didn’t get in who paid admission when the gates were closed. Meanwhile, some who made it in had fun slipping in muddy grass areas of the course and others sliding like something out of Woodstock. One spectator jumped into a green-side bunker on the 16th hole and was subsequently escorted away.

The images of all this mayhem might have seemed amusing, but is this the tipping point and cause for taking a good, hard look at the event and putting more protocols in place? The final on Sunday had ideal conditions and a great finish with Nick Taylor (Titleist) and Charley Hoffman (Titleist) battling in a great playoff.

After the tournament ended, Executive Director Chance Cozby told the Golf Channel: “We are very proud of what we’ve built. I think we’ve been tournament of the year on the PGA Tour five of the last seven years. But we don’t

like what happened on Saturday. The players don’t like what happened on Saturday. Our fans don’t like what happened on Saturday and so nothing is off the table.

“The fine line was when we just felt like we were really at a point on Saturday where our fans could not move around the golf course and at that moment the right thing to do was to take the steps we did. The flow of people simply could not flow, and we knew that we needed to make an operational decision at that point to get people off the golf course.”

He said the whole general admission process and the security plan would be examined for possible changes.

“Saturday at the WM Phoenix Open is 2024 is going to end up being a turning point for our tournament and our organisation to make our event even better. We learned so much and we know that we need to make improvements. We owe it to our fans, we owe it to the PGA Tour players that come and support this event and we’re not going to let this happen again for all these reasons.”

The crazy weather in California that compromised the AT&T Pebble Beach Open, which was reduced to 54 holes, carried over to Arizona. Those conditions might

never happen again, but fan frenzy is a part of the Waste Management Phoenix Open.

As for banning beer, I don’t think that will happen.

BOOING GOOD SHOTS: I felt bad for the golfers getting booed mercilessly even if they landed on the green with their tee shots.

I think any time you can land on the green with your tee shots it’s an accomplishment, so I felt the crowd was being quite unfair in that respect. I get it if the ball lands on the green and then rolls off, it’s not a good shot.

But when you have golf commentators Smylie Kaufman and newcomer Kevin Kisner participating in the booing from a table overlooking the hole, well, that to me is a bit weird, though there were many comments on the internet by people who thought it was amusing. This is not the first time the network covering the event has had a greenside location, but it’s the first time I recall broadcasters cheering and jeering. Kisner brought along a football to give to players to throw into the crowd.

I wonder if some golfers dread hitting their tee shots on the 16th hole because the pressure is ramped by the thousands of fans in the grandstand.

So seeing a player booed mercilessly after his ball landed 20 feet or more away from the pin was unfair, even more so if the birdie attempt fell short.

Perry Lefko
Perry Lefko
Perry Lefko is an award-winning writer who has published nine books, three of them bestsellers. He has been involved in sports writing for more than 35 years and has interviewed many superstar athletes. He lives in Mississauga, Ontario, Canada and enjoys watching golf and playing it.

Related Posts

Genesis Invitational Gives Us The Reality Of Sports

I’ve written this before and I’m repeating it because it never ceases to amaze me how televised sports is the ultimate reality show, the thrill of victory and the agony of defeat, as the now-defunct ABC Wild Word of Sports used as its intro. On the final hole of the Pebble Beach Open, Jacob Bridgeman (TaylorMade TP5x) was hitting a shot off of pebbles on the beach on the 18th hole. His ball ended up in the ocean and resulted in a bogey, tying him for eighth place when he was close enough starting the hole for a much better finish. I thought his spirits were crushed and dismissed him for the Genesis Invitational. So what does he do? Goes on a tear and headed into the final day, chasing a tournament record score. But he nearly frittered away the win, coming undone on the back half of the back nine and eking out a single stroke victory, and only because he parred a four-foot putt that must have seemed much longer because of the pressure. That’s drama, real drama, not manufactured reality. He won the event for the first time in his 66th tournament on the PGA Tour and only 65 days after marrying.

It's Time To Talk About Tiger Woods Again

Some thoughts on the world of golf with the Masters less than eight weeks away: When Tiger Woods (Bridgestone Tour B XS) speaks, we all listen. As the host of the Genesis Invitational this week, Woods held his annual address about his health, career, playing in the Masters and the PGA Tour at large. Woods is gradually returning to swinging his clubs from his latest back surgery last fall, which naturally had reporters asking him about his playing status. He did not specify when he will return to playing again, yet he tersely and emphatically did not rule out playing in the Masters. “No,” he said. Woods has always tried to play in the Masters, no matter his physical condition.

Chris Gotterup Making A Name For Himself

Who is Chris Gotterup (Bridgestone Tour B X), and why is he tearing it up early in the 2026 PGA Tour season? If you had asked golf fans heading into this year’s season, some may have known him and success he has had, but I don’t think there would be many who would say he was slated for a breakthrough season. But now the word is out: Not only is he a long-ball hitter off the tee and someone who can keep it in the fairway, but he also has a complete game and championship mettle. With two victories in only three tournaments in 2026, most recently last weekend beating two-time winner Hideki Matsuyama (Srixon Z-Star XV) in a playoff in the WM Phoenix Open, Gotterup is on a heater. Matsuyama, the tournament leader heading into the final round, was spraying his ball all over the course and was scrambling most of the day. Gotterup was quietly doing his own thing. In fact, while Scottie Scheffler (Titleist Pro V1) was making a serious run for the lead that just fell one shot short after a seven-under par, Gotterup was putting together a similar round. He had the tournament lead after round one with an eight-under par – Scheffler was just hoping to make the cut after opening two-under par – but shot one-under par in his next two rounds. Gotterup really turned it on in the final round. He was two-under after the front nine, but five-under on the back nine, including birdying five of the last six holes.